Our Return Policy:
For all returns or exchanges please email us at WeRide@EthosEquestrian.com to receive a shipping label.
We have a 14-day return policy, you have 14 days after receiving your item to request a return.
At Ethos Equestrian we are proud to provide you with top quality products, but we completely understand that sometimes things just don’t work out. If for any reason you are not satisfied with your purchase, we will gladly accept any full priced merchandise that has been unworn, unwashed and in brand new condition with tags still attached within fourteen (14) days of receiving your order for a full refund minus the original shipping costs.
Please email us at WeRide@EthosEquestrian.com to receive a return shipping label and include your order number within the email.
To be more eco-friendly and reduce waste, we wont be including a return slip within our shipments. Please email us at WeRide@EthosEquestrian.com and we will happily email you a return packing slip if needed. Please know that return & exchange shipping is on us. Also, it can take up to ten to fourteen (10-14) business days for all returns to be processed, once they have been received on our end.
Please feel free to reach out with any questions at WeRide@Ethos Equestrian.com. We are here for you.
Thank you.
Our Exchange Policy:
Our exchange policy is simple, if you find that you need a different size or even would like to exchange for a different color, all is good. We will happily accept all exchanges within fourteen (14) days of receiving your order. Exchanges must be for the same monetary amount or less. All items must be unworn, unwashed and in brand new condition with tags attached to be eligible for an exchange. All exchange shipping is on us.
Sale Items:
All sale items have a 14 day return policy. We will gladly accept any sale merchandise that has been unworn, unwashed and in brand new condition with tags still attached within fourteen (14) days of receiving order for a full refund minus original shipping costs. Please email us at WeRide@EthosEquestrian.com to receive a return shipping label. Please include order number within email. Thank you.
For all Return & Exchange inquires, please email us at
WeRide@EthosEquestrian.com
Thank you!
Wake. Ride. Repeat.